At Rancho Auto Hybrid (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when visiting our website or using our automotive services. This Privacy Policy explains how we collect, use, and protect your information.
By accessing our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Request a service appointment
- Contact us through our website
- Request a quote or vehicle assessment
- Submit an inquiry through our contact forms
- Communicate with our team
The information we may collect includes:
- Name
- Phone number
- Email address
- Vehicle information (make, model, year, and service details)
- Any additional information you provide regarding your vehicle needs
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Website usage data
- Pages visited
- Time spent on our website
How We Use Your Information
We use collected information to:
- Respond to service inquiries
- Schedule appointments
- Provide repair and maintenance services
- Prepare estimates and recommendations
- Communicate regarding your vehicle service
- Improve our website and customer experience
- Maintain business records
- Provide relevant updates about our services
We only collect and use information necessary to provide and improve our services.
Cookies and Website Analytics
Our website may use cookies and analytics technologies to improve website performance and understand how visitors interact with our website.
These technologies may help us:
- Analyze website traffic
- Improve website functionality
- Understand customer preferences
- Enhance user experience
You may adjust your browser settings to disable cookies if you prefer.
Marketing and Advertising
We may use third-party advertising platforms, including Google Ads and social media platforms, to promote our services and measure advertising performance.
These platforms may collect information through cookies or similar technologies to:
- Measure advertisement effectiveness
- Improve advertising campaigns
- Provide relevant advertisements
You can manage your advertising preferences through the privacy settings of these platforms.
Sharing Your Information
Rancho Auto Hybrid does not sell, rent, or trade your personal information.
We may share information only when necessary with:
- Service providers supporting our business operations
- Website and technology providers
- Employees or contractors assisting with customer service
- Authorities when required by law
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
Although we take precautions to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain business records
- Meet legal requirements
- Resolve disputes
When information is no longer needed, it is securely removed.
Third-Party Links
Our website may contain links to third-party websites. Rancho Auto Hybrid is not responsible for the privacy practices, security, or content of external websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
Your Privacy Rights
You may request information about the personal data we hold about you or request corrections where applicable.
Changes to This Privacy Policy
Rancho Auto Hybrid may update this Privacy Policy from time to time. Any changes will be reflected on this page.